– In case of a company, the provisions of the agreement must include the following areas
a. what maintenance services will be provided and how often
b. website availability/maintenance
c. website back-ups
d. security safeguards
e. ownership of intellectual property
f. confidentiality of website data

– The areas of work can be following:
a. changing the company’s systems, hardware or software to maintain the website
b. buying additional equipments, products or services to maintain the website
c. security safeguards, particularly if the website is used for e-commerce
d. update/generate new designs
e. generate reports, etc..